By attending a PLRB/LIRB Regional Adjusters Conference, attendees will:

  • Address critical claims topics relevant to their region
  • Contribute in an interactive learning environment taught by industry professionals
  • Receive up to 12 hours of state accredited adjuster continuing education credits
  • Gain knowledge to broaden professional development skills
  • Network with industry peers at the Insurance Services Expo

* Admission to seminars and functions is free to all employees of PLRB/LIRB insurer members. To check your company's membership status, please visit here.

PLRB/LIRB greatly appreciates the following claims service providers for their outstanding support for the 2012 Eastern Regional Adjusters Conference and Expo.

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Sessions | Hotel | Continuing Education | Exhibits/Sponsorships | Registration | Other Meetings
Conference At-A-Glance
June 25, 2012 Monday
3:00 pm - 6:00 pm Registration
June 26, 2012 Tuesday
7:00 am - 5:00 pm Registration
7:15 am - 8:00 am Continental Breakfast
8:00 am - 8:50 am General Session
9:00 am - 10:30 am Breakout Sessions I
* CGL Coverage for Construction Defect Claims  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Claim Management for Success: Inspiring the Best in Your Staff  CPCU  FL  NC  RPA  TX
* Fire Origin and Cause Investigations: Latest Developments  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Late Notice in Liability Claims  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Residential and Commercial Roofing Installation and Repairs  CPCU  DE  FL  NC  OK  RPA  TX
* Subrogation: Products That Fail Repeatedly  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Water Damage Mitigation: Latest Developments  CPCU  DE  FL  NC  NH  OK  RPA  TX
10:30 am - 10:45 am Coffee Break
10:45 am - 12:15 pm Breakout Sessions II
* Business Writing Skills: Correspondence, Complaints, and Compliments
* Duties After Loss: Enforcing Policy Provisions  CA  NH  OK  RPA  TX
* Economic Loss in Casualty Claims  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Foreclosure and Bankruptcy Issues with Property Claims  CA  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Mediation for Casualty Adjusters  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Recent Property Case Highlights  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Responding to Third Party Settlement Demands  CPCU  DE  FL  NC  OK  RPA  TX
12:15 pm - 6:00 pm Insurance Services Expo
12:15 pm - 1:30 pm Complimentary Lunch with Exhibitors
1:30 pm - 3:00 pm Breakout Sessions III
* Appraisal Strategies for Success  CA  NH  OK  RPA  TX
* Bio-Hazard Loss Response  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Catastrophe Claims Handling and Management  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Joint and Several Liability  CA  OK  RPA  TX
* Negotiations and the Art of Persuasion for Property and Casualty Claims  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Soft Tissue Injury Cases  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Splitting Claims Files  CPCU  DE  FL  NC  NH  OK  RPA  TX
3:00 pm - 3:30 pm Coffee Break with Exhibitors
3:30 pm - 5:00 pm Breakout Sessions IV
* Business Interruption Losses for Mercantile Businesses  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Ethical Challenges and Good Faith Claims Handling  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Green Building Issues and Developments  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Heavy Equipment and Farm Machinery Adjustments  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Insured Contracts and Additional Insureds  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Investigating the Duty to Defend  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Working Effectively with Public Adjusters and Difficult Insureds  CA  CPCU  DE  FL  NC  NH  OK  RPA  TX
5:00 pm - 6:00 pm Reception with Exhibitors
June 27, 2012 Wednesday
7:30 am - 3:00 pm Registration
7:30 am - 8:15 am Continental Breakfast
8:15 am - 9:45 am Breakout Sessions V
* Bio-Hazard Loss Response  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Catastrophe Claims Handling and Management  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Earthquake Damage Assessment & Repair  CPCU  FL  NC  RPA  TX
* Ethical Challenges and Good Faith Claims Handling  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Green Building Issues and Developments  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Heavy Equipment and Farm Machinery Adjustments  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Joint and Several Liability  CA  OK  RPA  TX
* Soft Tissue Injury Cases  CPCU  DE  FL  NC  NH  OK  RPA  TX
9:30 am - 1:00 pm Insurance Services Expo
9:45 am - 10:15 am Coffee Break with Exhibitors
10:15 am - 11:45 am Breakout Sessions VI
* Appraisal Strategies for Success  CA  NH  OK  RPA  TX
* Business Interruption Losses for Mercantile Businesses  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Earthquake Coverage: Handling Earthquake Claims  CPCU  FL  NC  NH  RPA  TX
* Insured Contracts and Additional Insureds  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Investigating the Duty to Defend  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Negotiations and the Art of Persuasion for Property and Casualty Claims  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Splitting Claims Files  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Working Effectively with Public Adjusters and Difficult Insureds  CA  CPCU  DE  FL  NC  NH  OK  RPA  TX
11:45 am - 12:45 am Complimentary Lunch with Exhibitors
1:00 pm - 2:30 pm Breakout Sessions VII
* CGL Coverage for Construction Defect Claims  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Claim Management for Success: Inspiring the Best in Your Staff  CPCU  FL  NC  RPA  TX
* Earthquake Claims Handling  CPCU  FL  NC  NH  RPA  TX
* Fire Origin and Cause Investigations: Latest Developments  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Mediation for Casualty Adjusters  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Recent Property Case Highlights  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Subrogation: Products That Fail Repeatedly  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Water Damage Mitigation: Latest Developments  CPCU  DE  FL  NC  NH  OK  RPA  TX
2:30 pm - 2:45 pm Coffee Break
2:45 pm - 4:15 pm Breakout Sessions VIII
* Business Writing Skills: Correspondence, Complaints, and Compliments
* Duties After Loss: Enforcing Policy Provisions  CA  NH  OK  RPA  TX
* Economic Loss in Casualty Claims  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Foreclosure and Bankruptcy Issues with Property Claims  CA  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Late Notice in Liability Claims  CPCU  DE  FL  NC  NH  OK  RPA  TX
* Residential and Commercial Roofing Installation and Repairs  CPCU  DE  FL  NC  OK  RPA  TX
* Responding to Third Party Settlement Demands  CPCU  DE  FL  NC  OK  RPA  TX
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Session Topics
Earthquake Certification
Earthquake Claims Handling  CPCU  FL  NC  NH  RPA  TX
Gene Hensley Instructor, Vale Training Solutions
This session is a companion session to "Earthquake Coverage: Handling Earthquake Claims" and "Earthquake Damage Assessment & Repair." Attendees can earn their California Earthquake Claims Handling Accreditation certificate after attending all three sessions at the 2012 Eestern Regional Adjusters Conference.
  Review the California Fair Claims Settlement Practices Regulations
  Establish an accurate estimate of covered earthquake damage
  Describe the appropriate level of detail and documentation needed for an earthquake damage estimate
  Review the California Earthquake Claims Mediation Program
Earthquake Coverage: Handling Earthquake Claims  CPCU  FL  NC  NH  RPA  TX
Dan Dyce Claim Manager, California Earthquake Authority
This session is a companion session to "Earthquake Claims Handling" and "Earthquake Damage Assessment & Repair." Attendees can earn their California Earthquake Claims Handling Accreditation certificate after attending all three sessions at the 2012 Eastern Regional Adjusters Conference.
  Recognize residential earthquake damage and evaluate whether or not it is covered under a residential earthquake insurance policy
  Compare the residential earthquake coverages offered in California with those in most other states
  Describe the California Department of Insurance training requirements for adjusters who handle earthquake claims in California
Earthquake Damage Assessment & Repair  CPCU  FL  NC  RPA  TX
Kevin T. Coyne Manager-Construction Consulting, Exponent Failure Analysis Association
This session is a companion session to "Earthquake Coverage: Handling Earthquake Claims" and "Earthquake Claims Handling." Attendees can earn their California Earthquake Claims Handling Accreditation certificate after attending all three sessions at the 2012 Eastern Regional Adjusters Conference.
  Review current guidelines available for the evaluation and repair of earthquake damage in woodframe construction
  Summarize the tools and techniques used to distinguish between cosmetic and structural damage, as well as between old and new damage
  Describe effective repair methods for various types of common earthquake damage
  Identify circumstances requiring engineering assistance and provide guidance on effective communication with engineers
Casualty Claims
CGL Coverage for Construction Defect Claims  CPCU  DE  FL  NC  NH  OK  RPA  TX
Eric J. Hulett Attorney, Steptoe & Johnson

  Explore analytical framework for claims professionals to evaluate and adjust construction defect claims
  Review and apply relevant policy provisions
  Discuss real world issues and examples concerning construction defect and faulty workmanship
Economic Loss in Casualty Claims  CPCU  DE  FL  NC  NH  OK  RPA  TX
Andy Rowlett Member, Howell & Fisher PLLC
Mark N. Henry Partner, Morgan John Carpenter & Co.

  Determine the types of economic damages that can be claimed in casualty losses
  Describe the most common problem areas in adjusting economic damages in casualty losses
  Identify potential accounting and legal weaknesses and limitation in an economic loss claims
  Explain the framework for a forensic accounting approach to evaluating an economic loss claim
Insured Contracts and Additional Insureds  CPCU  DE  FL  NC  NH  OK  RPA  TX
John Armstrong Partner, Horwitz Cron & Armstrong
Greg Church Chief Executive Officer, Church & Company

  Analyze different indemnity and insurance provisions in contracts
  Describe different additional insured endorsements
  Evaluate the interplay of indemnity agreements, additional insured endorsements, certificates of insurance and insured contracts
Investigating the Duty to Defend  CPCU  DE  FL  NC  NH  OK  RPA  TX
Peter Schifrin President, Schifrin, Gagnon & Dickey, Inc.
Bryan Weiss Partner/Attorney, Murchison & Cumming

  Identify the risks at stake in making an incorrect decision concerning the duty to defend
  Describe the scope of the insurer's duty to investigate prior to making the duty to defend decision
  Determine what facts may or may not be considered and how to handle ambiguous or erroneous pleadings
  Evaluate when the insurer has the right to reconsider or to reverse a prior decision to deny or to accept a defense
Investigating the Duty to Defend  CPCU  DE  FL  NC  NH  OK  RPA  TX
Peter Schifrin President, Schifrin, Gagnon & Dickey, Inc.
Bryan Weiss Partner/Attorney, Murchison & Cumming

  Identify the risks at stake in making an incorrect decision concerning the duty to defend
  Describe the scope of the insurer's duty to investigate prior to making the duty to defend decision
  Determine what facts may or may not be considered and how to handle ambiguous or erroneous pleadings
  Evaluate when the insurer has the right to reconsider or to reverse a prior decision to deny or to accept a defense
Joint and Several Liability  CA  OK  RPA  TX
Ian Feldman Attorney, Clausen Miller
  Review the history, development and purpose of joint and several liability
  Identify the type of tortfeasor who can be held jointly and severally liable
  Examine variations and exceptions to a modified joint and several liability approach as adopted by all states
  Develop approaches to crafting an appropriate release for a party that is jointly and severally liable
Late Notice in Liability Claims  CPCU  DE  FL  NC  NH  OK  RPA  TX
Brendan Gaughan Attorney, Governo Law Firm

  Identify various policy requirements for timely notice of accidents, claims or suits
  Explore problems created by late notice and the manner in which courts have addressed them
  Devise practical strategies for responding to late notice suits, default judgments and third-party demands
Mediation for Casualty Adjusters  CPCU  DE  FL  NC  NH  OK  RPA  TX
Roland Keske Partner, Leahy, Eisenberg & Fraenkel
Eugene Chang Unit Manager CGL Claims, The Hanover Insurance Group, Inc.
Ken Rubenstein Mediator, Burdin Mediations

  Anticipate what to expect when resolving a claim through mediation
  Identify the techniques used by mediators to discover common interests
  Distinguish between facilitative and evaluative mediators and how to select a mediator who best fits your case
  Develop negotiation strategies to get the case "done on your ground" -- not the middle ground
Responding to Third Party Settlement Demands  CPCU  DE  FL  NC  OK  RPA  TX
R. Randal Crispen Attorney, McKenna Long & Aldridge

  Review the law regarding an insurer's duty to settle
  Assess what a claimant or insured must prove to show that an insurer breached the duty to settle
  Recognize effective practices for responding to settlement demands by third-party claimants
Soft Tissue Injury Cases  CPCU  DE  FL  NC  NH  OK  RPA  TX
David Bub Principal, Brown & James

  Review common issues in complex soft tissue injury cases, including long-term medical and chiropractic treatment, chronic pain, and other subjective complaints
  Describe less common medical conditions which present difficulties in soft tissue injury cases
  Identify objectives in the investigation and discovery phases of complex soft tissue injury cases
  Assess claims handling strategies
Splitting Claims Files  CPCU  DE  FL  NC  NH  OK  RPA  TX
Edward J. Currie, Jr. Shareholder, Currie Johnson et al
Paul Garrison Corporate Counsel, Infinity Insurance Company

  Determine whether, when and how a claims file should be split between liability and coverage when coverage issues arise
  Identify the information that can be shared between the liability and coverage adjusters during investigation, defense and settlement stages
  Explore proper procedures and handling for the liability and coverage adjusters
  Recognize and avoid bad faith potential
General Interest
Business Writing Skills: Correspondence, Complaints, and Compliments
George Reede Partner, Niles Barton & Wilmer LLP

  Describe qualities of effective file notes and correspondence
  Identify business correspondence that increases credibility with insureds and claimants
  Compose outstanding examples of form letters that really work
  Review common errors in grammar and spelling that harm your credibility and detract from your message
Claim Management for Success: Inspiring the Best in Your Staff  CPCU  FL  NC  RPA  TX
Kathy Bowser Director of Claims, Parker National
Robb Waldner Branch Claims Manager, Amica Mutual Group

  Develop your staff; build their technical competence and confidence
  Develop staff time management skills to respond to changing needs
  Build a culture of excellent customer service
Ethical Challenges and Good Faith Claims Handling  CPCU  DE  FL  NC  NH  OK  RPA  TX
John Michael Raborn Attorney, Eggleston & Briscoe LLP
David Gleason Director of Property Claims, Argo Group US
  Identify ethical claim challenges for both property and casualty claim professionals
  Describe methodologies to resolve ethical dilemmas
  Distinguish good and bad faith claim practices in a variety of claim scenarios
  Review new trends in various states' good faith claim handling requirements
Negotiations and the Art of Persuasion for Property and Casualty Claims  CPCU  DE  FL  NC  NH  OK  RPA  TX
James Hoey Partner, Clausen Miller P.C.

  Evaluate strategies for successful negotiation
  Describe negotiation tools available
  Review key techniques for persuasive writing and communication with property and casualty claims
  Explore ways to more effectively connect with customers and service providers
Property Claims
Appraisal Strategies for Success  CA  NH  OK  RPA  TX
Anthony Antonellis Attorney, Sloane and Walsh, LLP
Adam J. Kostecki Claims Examiner, Amica Mutual Insurance Companies
  Defuse problems with premature appraisal demands
  Identify steps to ensure success with appraisal
  Manage the appraisal process
  Review appraisal protocols and strategies in active appraisal states, including Florida, Louisiana, and New York.
Bio-Hazard Loss Response  CPCU  DE  FL  NC  NH  OK  RPA  TX
Holly Douglas Business Dev. Manager, ServiceMaster Clean & Restoration
Jeff Heimerl National General Adjuster, Crawford and Company

  Evaluate residential and commercial coverages afforded for the cleanup of common biohazard losses
  Review mitigation guidelines for mitigation of biohazard losses
  Evaluate mitigation protocols for cleanup of buildings and contents from biohazard losses
  Describe resolution strategies from biohazard losses where the scope and price of mitigation are in dispute
Business Interruption Losses for Mercantile Businesses  CPCU  DE  FL  NC  NH  OK  RPA  TX
Gregory Barnhill General Adjuster, Crawford Global Technical Services
Christopher Dailey Partner, Hagen Streiff Newton & Oshiro, PC
Larry Myers Property General Adjuster, CNA Insurance

  Review coverages typically afforded retail businesses
  Describe variations in how retail businesses operate and are organized
  Evaluate options in determining the period of restoration with retail business income loss scenarios
  Walk through several example adjustments with retail business income claims, with and without extra expense losses
Catastrophe Claims Handling and Management  CPCU  DE  FL  NC  NH  OK  RPA  TX
Michael Barrett General Adjuster, Engle Martin & Associates
Daniel F. Sullivan Partner, Robinson & Cole LLP

  Compare critical aspects for success in catastrophe claim handling vs. normal claim handling
  Devise ways to nurture yourself and your staff when working extended cat claims
  Build efficiencies into cat adjustments in very stressful environments
  Ensure file management success when multiple adjusters handle particular cat claims
Duties After Loss: Enforcing Policy Provisions  CA  NH  OK  RPA  TX
Michael Topp Special Counsel, Sedgwick LLP
Mark Bruaski Executive General Adjuster, York Risk Services Group
  Trace the evolution and make up of duties following the loss provisions in common property insurance policies
  Identify challenges that can occur in enforcing these provisions
  Review strategies for successfully enforcing these provisions
Fire Origin and Cause Investigations: Latest Developments  CPCU  DE  FL  NC  NH  OK  RPA  TX
E. Metts Hardy Eastern Regional V.P., EFI Global

  Determine origin and cause with several fire examples
  Describe how "negative corpus" affects fire origin and cause investigations
  Review updates in NFPA 921 and 1033 and their impact on investigations
  Evaluate four causes (accidental, undetermined, natural, and incendiary) and their impact on coverage, payout, and subrogation
Foreclosure and Bankruptcy Issues with Property Claims  CA  CPCU  DE  FL  NC  NH  OK  RPA  TX
Peter Schoonmaker Partner, Condon & Cook LLC
Dean Bellefeuille MetLife Auto and Home Group
Larry Cholewin SIU Manager, MetLife Auto and Home Group

  Describe the process of foreclosure and how it affects various property claims made by insureds or mortgagees
  Identify how bankruptcy by the insured or the mortgage company affects first-party property claims
  Review adjustment strategies when foreclosure or bankruptcy issues are present with various claim scenarios
Green Building Issues and Developments  CPCU  DE  FL  NC  NH  OK  RPA  TX
Trent Massey Property Programs Instructor, Vale Training Solutions

Overview of Green Buildings
  Explore six fundamental goals of green buildingsthe model green building
  Identify leading green rating programs, their common objectives, eligibility, and impact on claims
  Review how green endorsements impact property claims
  Describe green insurance challenges, including under insurance, like kind construction materials, underwriting considerations, and delivering customer service
Heavy Equipment and Farm Machinery Adjustments  CPCU  DE  FL  NC  NH  OK  RPA  TX
Adam Forest Mechanical Engineer, SEA Limited
Joseph B. Scerno, III Heavy Equipment Product Mgr., Crawford & Company

  Review the types of heavy equipment and farm machinery often involved in claims
  Describe typical coverages afforded heavy equipment and farm machinery in various insurance forms
  Accurately classify equipment condition at the time of the loss
  Explore salvage and subrogation opportunities with equipment and machinery losses
Recent Property Case Highlights  CPCU  DE  FL  NC  NH  OK  RPA  TX
Laurie Pegler Counsel, Property Loss Research Bureau
Elizabeth Sterne Counsel, Property Loss Research Bureau

  Review new first-party cases from 2010-2012 through the PLRB website
  Summarize the newest property cases from your region of the country
  Apply coverage positions adopted by the courts in a series of claim scenarios
Residential and Commercial Roofing Installation and Repairs  CPCU  DE  FL  NC  OK  RPA  TX
Vickie Crenshaw President & Engineer, Crenshaw Consulting Group LP

  Identify building requirements for common residential and commercial roof systems and features
  Review installation procedures for roof systems, including asphalt shingle, wood shake, multi-ply built-up roofs, single-ply membranes, slate, tile, etc.
  Describe repair techniques for various types of roofs
Subrogation: Products That Fail Repeatedly  CPCU  DE  FL  NC  NH  OK  RPA  TX
George McMullin Partner, Butler Pappas Weihmuller Katz et al
Robert House Electrical Engineer, SEA Limited

  Identify sources of information on products that fail repeatedly, causing losses
  Structure your investigation of products cases to improve chances of recovery
  Protect evidence to ensure positive outcomes
  Work with experts to successfully subrogate products liability claims
Water Damage Mitigation: Latest Developments  CPCU  DE  FL  NC  NH  OK  RPA  TX
Ed Jones VP of Restoration Services, HSG/CodeBlue, LLC
Shannon Grunst Program Manager-Property Claims, QBE North America

  Review recent developments in various guidelines for water loss mitigation procedures
  Describe latest equipment and tools now available in this field
  Identify problems and solutions in working with various water mitigation firms
Working Effectively with Public Adjusters and Difficult Insureds  CA  CPCU  DE  FL  NC  NH  OK  RPA  TX
Clifford Hirsch Shareholder, Hirsch, Closson, McMillan & Schroder APLC
E. Richard "Gene" Simon Property Claims Manager, Church Mutual Insurance Company

  Describe the rights, duties, and obligations of public adjusters, as they represent insureds in claim resolution
  Evaluate adjustment strategies when working with public adjusters and difficult insureds
  Identify ways to encourage positive and productive behavior with difficult public adjusters or insureds
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Hotel Information
The Westin Providence
One West Exchange Street
Providence, RI 888-627-8449
Reservations: 888-627-8449

We have sold out at The Westin Providence; the educational sessions and the insurance services expo are being held on the Fifth Floor of the Rhode Island Convention Center, One Sabin Street, Providence, RI 02903. The hotel is connected to the Convention Center via skybridge.

PLRB Discounted Guest Room Rate:
$169 per night single/double occupancy

When calling, identify yourself as being with the Property Loss Research Bureau to receive the discounted guest room rate; the cut-off date to make hotel reservations has expired. We have sold out our room block. There are hotels located near the Rhode Island Convention Center. Here are some options to try: Courtyard Providence Downtown 32 Exchange Terrace at Memorial Blvd Providence, RI 02903 (401) 272-1191 Hilton Providence 21 Atwells Ave Providence, Rhode Island 02903 (401) 831-3900 Providence Biltmore 11 Dorrance Street Providence, RI 02903 (800) 294-7709

RESERVE YOUR ROOM ONLINE


Hotel Map/Directions
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Continuing Education
Applications for the following Departments of Insurance will be submitted and pending approval for the 2012 Regional Adjusters Conferences:

The Florida Dept. of Financial Services: Most sessions have been APPROVED for 1.0 hours of INTERMEDIATE adjuster continuing education credit. Please refer to Florida guideline 69B-228.080 for eligiblity.

New Hampshire Insurance Dept.: Most sessions have been APPROVED for 1.5 hours of adjuster continuing education credit.

North Carolina Dept. of Insurance: The Conference, as a whole, has been APPROVED for 6 hours of adjuster continuing education credit per day, for 2 days.

Texas Dept. of Insurance: Most sessions have been APPROVED for 1.5 hour of adjuster continuing education credit. See the course objectives for more information

Delaware Dept. of Insurance: Most sessions have been APPROVED for 1.0 hour of adjuster continuing education credit. Please refer to the Texas approvals to see which sessions have been approved.

The Illinois MCLE Board may approve the Regional Adjusters Conference for a total of 12.0 General MCLE credits. The session "Ethical Challenges and Good Faith Claims Handling" has been approved for 1.5 hours of Professional Responsibility credit.

The Florida Bar may approve the Regional Adjusters Conference for up to 15.50 General CLER credits, including 2.0 hours of ethics credit for session "Ethical Challenges and Good Faith Claims Handling."

PLRB has been APPROVED for up to 13 hours of continuing education with the Society of RPA. The RPA Attendance Record should be sent directly to the Society of RPA. No fees are payable to PLRB.

PLRB has been APPROVED for up to 12 CPCU points under section PD9, for those attending this program.
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Exhibit/Sponsorship

Opportunities

A limited number of sponsorship and exhibit spaces are available. Plan now to participate in this unique opportunity to promote your company or organization.

  Affiliate Member Rate      Non-Member Rate
Exhibit Booth $1095      $1295
Corner Booths $125 additional each      $125 additional each
Extra Booth Staff $175 $250

Floor Plan**
** Note: Sun Java must be loaded on your computer in order to view the floor plan. Visit www.java.com to download and install the Java plug-in for Free.

Online Exhibitor Application (Non Member)

Online Exhibitor Application (Affiliate Member)

* PLEASE NOTE: In order to use the Affiliate Member link you must work for an Affiliate Member of the PLRB, as well as, have an active PLRB username and password. To check is your company is a PLRB Affiliate Member please visit here. To register for a PLRB username or if you have lost your username and password please visit here.

By using the on-line exhibit application and credit card, your exhibit space location number will be assigned and a receipt will be generated.

 

Downloadable Exhibitor Kit

Electrical/Internet Order Forms

Exhibit Staff Forms

Platinum Sponsor Staff Forms

Gold Sponsor Staff Forms

Silver Sponsor Staff Forms

Lead Retrieval, Computers and AV Services Forms

Exhibitors Directory

Questions? E-mail todowd@plrb.org or call 630-724-2224.

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Registration

Registration fee covers all educational sessions, handout materials, session breaks and reception. Full refunds less a $50 processing charge will be made for cancellations received 30 days prior to the conference. No refunds will be made after that date. Cancellation requests must be submitted in writing to conference@plrb.org. "Substitutions" may be accepted at the discretion of PLRB. "Substitution" means that a co-worker/co-employee of a registrant attends this entire event in place of the registrant. Requests for substitution must be submitted to the PLRB in writing by the registrant.

PLRB/LIRB Member FREE
PLRB Affiliate Member $495
Non-member $645

Downloadable Registration Form

PLRB or LIRB Member Insurer staff may register HERE at no cost. You must have a valid PLRB or LIRB Internet login to use this link.
Not sure if your company is a PLRB or LIRB member? Click HERE to find out.
Affiliate Members may register HERE to get the Affiliate Member registration fee. You must have a valid PLRB Affiliate login to use this link.
Non-member insurer staff and their service providers may register HERE.

Click HERE if you do not remember your Member or Affiliate Member username and password.

PLRB/LIRB meetings and conferences are open only to those employed by the insurance industry and those who, as their primary business, provide goods and services directly to insurers. Others, such as public adjusters, brokers, and agents, are not invited and may not register nor attend. Any such uninvited person found attending the Conference will be asked to leave and will not receive a refund. Determinations regarding eligibility to attend will be made solely by the PLRB. Under rare circumstances, an exception to this policy may be granted if PLRB determines that an exception is in the best interest of its members. Requests for the granting of an exception to the policy must be submitted to PLRB in writing. Granting of an exception is valid only if in writing. If you have any questions about this attendance policy or determinations made pursuant to this policy, please contact PLRB management in writing as soon as possible.
Top of Page | At-A-Glance | Sessions | Hotel | Continuing Education | Exhibits/Sponsorships | Registration | Other Meetings
Policies

ADA/Special Needs

If you have a disability or limitation that may require special consideration in order to fully participate in the meeting, please contact PLRB at 630 724 2200 or e-mail at awatley@plrb.org as soon as possible to see how we can accommodate your needs.

Attendance Qualifications

PLRB/LIRB meetings and conferences are open only to those employed by the insurance industry and those who, as their primary business, provide goods and services directly to insurers. Others, such as public adjusters, brokers, and agents, are not invited and may not register nor attend. Any such uninvited person found attending the Conference will be asked to leave and will not receive a refund. Determinations regarding eligibility to attend will be made solely by the PLRB. Under rare circumstances, an exception to this policy may be granted if PLRB determines that an exception is in the best interest of its members.

Requests for the granting of an exception to the policy must be submitted to PLRB in writing. Granting of an exception is valid only if in writing. If you have any questions about this attendance policy or determinations made pursuant to this policy, please contact PLRB management in writing as soon as possible.

Entertainment Policy

The purpose of the Regional Adjuster Conference is education. The strength, reputation, and national support of the Regional Adjuster Conference are the result of its commitment to hardworking, intense professional development.

The official Regional Adjuster Conference program also provides helpful forums for networking among insurers' claims professionals and claims service providers. Any additional activity sponsored by a claims service provider in conjunction with the Regional Adjuster Conference that undermines or conflicts with the primary educational purpose and reputation of the Regional Adjuster Conference is prohibited.

As example, entertainment during conference and expo hours is a conflict and prohibited. Also, after hours entertaining of fifteen or more conference attendees by any one person, organization, or group that extends past 11:00 p.m. on an evening before morning sessions undermines the educational experience and is prohibited. "Adult themed" entertainment undermines the reputation of the event and is prohibited.

Failure to comply with the policy can result in sanctions, including but not limited to:
- Loss of exhibiting privileges at PLRB/LIRB events
- Loss of speaking privileges at PLRB/LIRB events
- Loss of attendance privileges at PLRB/LIRB events

Antitrust Policy

The Property Loss Research Bureau and the Liability Insurance Research Bureau intend to prevent any violation of antitrust laws at all their meetings and conferences.

Presenters and attendees at the Claims Conference must remember that their respective firms are competitors in the marketplace and that the McCarran-Ferguson Act and the laws of some states provide the insurance industry with only very limited immunity from federal and state antitrust scrutiny. Therefore, presenters and attendees must exercise care during all presentations and discussions, since even innocuous discussions of certain topics might later be misinterpreted as evidence of collusion.

At the Claims Conference, and all educational, social, and business development events connected with this meeting, there should be no discussion or agreement, formal or informal, expressed or implied, as to any matters which might give rise to an allegation of violation of antitrust laws. Subjects to avoid include:

· rates;
· underwriting policies;
· marketing strategies; marketing responses to legislative, regulatory, or other developments;
· prices or costs of any products or services offererd for sale by insurers or purchased by insurers;
· individual insurance company positions on coverage issues and other matters of insurance policy interpretation; agreements or understandings relating to claims practice, policies, or positions;
· standards by which the performance of any insurer could or should be judged; codes of ethics;
· advantages or disadvantages of doing business in particular states;
· refusal to deal with, or boycott of, potential insured or suppliers of products or services; use of particular suppliers of products or services; and
· costs or profits of any aspect of any of the above.

Photo/Video Disclaimer

During PLRB programs and events, photos and video are taken for the benefit of the PLRB. By attending you consent to the taking of these images and the use of your likeness within the images for PLRB commercial use.