PLRB is dedicated to delivering the finest professional education to front-line adjusters, supervisors, and managers at the PLRB/LIRB Regional Adjusters Conferences.

Every year, insurance claim professionals from across the region are drawn to the high-quality, interactive educational sessions covering property, liability, and general interest topics. This is your chance to enhance core training, broaden your knowledge of critical claims issues, and network with nearly 100 service providers exhibiting the Insurance Services Expo.

Stay “on top of your game” by attending this regional conference where you’ll get access to valuable information from top claim industry experts and service providers!

PLRB/LIRB greatly appreciates the following claims service providers for their outstanding support for the 2010 Central Regional Adjusters Conference and Expo.

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Sessions | Hotel | Continuing Education | Exhibits/Sponsorships | Registration | Other Meetings
Conference At-A-Glance
September 14, 2010 Tuesday
7:00 a.m. - 5:00 p.m. Registration
7:15 a.m. - 8:00 a.m. Continental Breakfast
8:00 a.m. - 8:50 a.m. General Session
9:00 a.m. - 10:30 a.m. Breakout Sessions I
* Concurrent Causation in Personal Auto and Homeowners Policies  CPCU  FL  NC  NH  RPA  TX
* Customer Service Challenges: Inspiring Confidence and Trust in Others  CPCU  NC  RPA
* Equipment Breakdown: Interplay with Property Coverage and Adjustments  CPCU  FL  NC  NH  RPA  TX
* Good Faith Claims Handling for Property Adjusters  CPCU  FL  NC  NH  RPA  TX
* Origin and Cause: Recent Trends in Successful Investigations  CPCU  FL  NC  NH  RPA  TX
* Products Liability: From Beginning to End  CPCU  FL  NC  NH  RPA  TX
* Subrogation: Initial Recognition and Strategies for Effective Recoveries  CPCU  FL  NC  NH  RPA  TX
10:30 a.m. - 10:45 a.m. Coffee Break
10:45 a.m. - 12:15 p.m. Breakout Sessions II
* Adjusting Service Business Interruption Losses  CPCU  FL  NC  NH  RPA  TX
* Application of Misrepresentation Defenses in Auto Policies  CPCU  FL  NC  NH  RPA  TX
* Appraisal Options/Strategies with Property Claims  CPCU  FL  NC  NH  RPA  TX
* Business Writing Skills: Correspondence, Complaints, and Compliments  CPCU  NC  RPA
* Emerging Issues in Construction Defect Cases  CPCU  FL  NC  NH  RPA  TX
* Hidden Exposure for Attorneys Fees Under Supplementary Payments Provisions  CPCU  FL  NC  NH  RPA
* Investigation Challenges with Commercial Roofs  CPCU  FL  NC  NH  RPA  TX
12:15 p.m. - 6:30 p.m. Insurance Services Expo
12:15 p.m. - 1:30 p.m. Complimentary Lunch with Exhibitors
1:30 p.m. - 3:00 p.m. Breakout Sessions III
* Building Code Issues and Adjustments  CPCU  FL  NC  NH  RPA  TX
* Current Trends in Property Case Law  CPCU  FL  NC  NH  RPA  TX
* Estimating Challenges with Specialty or Unique Repairs/Restoration  CPCU  FL  NC  NH  RPA  TX
* Medicare Set-Asides  CPCU  FL  NC  NH  RPA  TX
* Salvage Challenges with Personal Lines and Commercial Loss Adjustments  CPCU  FL  NC  NH  RPA  TX
* Strategies for Litigation Success  CPCU  FL  NC  NH  RPA  TX
* When Is Independent Counsel Needed?  CPCU  FL  NC  NH  RPA  TX
3:00 p.m. - 3:30 p.m. Coffee Break
3:30 p.m. - 5:00 p.m. Breakout Sessions IV
* Advanced Casualty Claims Negotiation Strategies  CPCU  FL  NC  RPA  TX
* Auto Casualty Fraud  CPCU  FL  NC  NH  RPA  TX
* Chinese Drywall: First- and Third-Party Exposures  CPCU  FL  NC  NH  RPA  TX
* Food Contamination Claims: Coverage and Liability Issues  CPCU  FL  NC  NH  RPA  TX
* Green Building Adjustments and Challenges  CPCU  FL  NC  NH  RPA  TX
* Mortgage Issues with Property Claims  CPCU  FL  NC  NH  RPA  TX
* Water Damage Claims: Effective Response and Recovery  CPCU  FL  NC  NH  RPA  TX
5:00 p.m. - 6:30 p.m. Reception with Exhibitors
September 15, 2010 Wednesday
7:00 a.m. - 4:00 p.m. Registration
7:15 a.m. - 8:00 a.m. Continental Breakfast
8:00 a.m. - 9:30 a.m. Breakout Sessions V
* Advanced Casualty Claims Negotiation Strategies  CPCU  FL  NC  RPA  TX
* Auto Casualty Fraud  CPCU  FL  NC  NH  RPA  TX
* Building Code Issues and Adjustments  CPCU  FL  NC  NH  RPA  TX
* Medicare Set-Asides  CPCU  FL  NC  NH  RPA  TX
* Salvage Challenges with Personal Lines and Commercial Loss Adjustments  CPCU  FL  NC  NH  RPA  TX
* Strategies for Litigation Success  CPCU  FL  NC  NH  RPA  TX
* Water Damage Claims: Effective Response and Recovery  CPCU  FL  NC  NH  RPA  TX
9:30 a.m. - 1:00 p.m. Insurance Services Expo
9:30 a.m. - 10:00 a.m. Coffee Break
10:00 a.m. - 11:30 a.m. Breakout Sessions VI
* Chinese Drywall: First- and Third-Party Exposures  CPCU  FL  NC  NH  RPA  TX
* Current Trends in Property Case Law  CPCU  FL  NC  NH  RPA  TX
* Estimating Challenges with Specialty or Unique Repairs/Restoration  CPCU  FL  NC  NH  RPA  TX
* Food Contamination Claims: Coverage and Liability Issues  CPCU  FL  NC  NH  RPA  TX
* Green Building Adjustments and Challenges  CPCU  FL  NC  NH  RPA  TX
* Mortgage Issues with Property Claims  CPCU  FL  NC  NH  RPA  TX
* When Is Independent Counsel Needed?  CPCU  FL  NC  NH  RPA  TX
11:30 a.m. - 12:45 p.m. Complimentary Lunch with Exhibitors
1:00 p.m. - 2:30 p.m. Breakout Sessions VII
* Adjusting Service Business Interruption Losses  CPCU  FL  NC  NH  RPA  TX
* Customer Service Challenges: Inspiring Confidence and Trust in Others  CPCU  NC  RPA
* Emerging Issues in Construction Defect Cases  CPCU  FL  NC  NH  RPA  TX
* Good Faith Claims Handling for Property Adjusters  CPCU  FL  NC  NH  RPA  TX
* Hidden Exposure for Attorneys Fees Under Supplementary Payments Provisions  CPCU  FL  NC  NH  RPA
* Products Liability: From Beginning to End  CPCU  FL  NC  NH  RPA  TX
* Subrogation: Initial Recognition and Strategies for Effective Recoveries  CPCU  FL  NC  NH  RPA  TX
2:30 p.m. - 2:45 p.m. Coffee Break
2:45 p.m. - 4:15 p.m. Breakout Sessions VIII
* Application of Misrepresentation Defenses in Auto Policies  CPCU  FL  NC  NH  RPA  TX
* Appraisal Options/Strategies with Property Claims  CPCU  FL  NC  NH  RPA  TX
* Business Writing Skills: Correspondence, Complaints, and Compliments  CPCU  NC  RPA
* Concurrent Causation in Personal Auto and Homeowners Policies  CPCU  FL  NC  NH  RPA  TX
* Equipment Breakdown: Interplay with Property Coverage and Adjustments  CPCU  FL  NC  NH  RPA  TX
* Investigation Challenges with Commercial Roofs  CPCU  FL  NC  NH  RPA  TX
* Origin and Cause: Recent Trends in Successful Investigations  CPCU  FL  NC  NH  RPA  TX
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Session Topics
General Session
Looking in the Mirror: Is the Insurance Industry its Own Worst Enemy?
Joseph A. Gerber, Esquire, Cozen O'Connor
This general session will address the challenges confronting the insurance industry, the insurance industry's use of consultants, the industry's "self-inflicted wounds," challenges faced by claims professionals, the commoditization of insurance, and ideas for a brighter future.
Casualty Claims
Advanced Casualty Claims Negotiation Strategies  CPCU  FL  NC  RPA  TX
John Malkoski, Vice President, German Mutual Insurance
Richard Cuneo JD, Attorney-Partner, Skiver & Associates
  Prepare for various types of negotiations
  Form strategies for negotiating various types of issues
  Practice techniques for dealing with different types of personalities
  Describe strategic options for instances when negotiations fail
Application of Misrepresentation Defenses in Auto Policies  CPCU  FL  NC  NH  RPA  TX
Angelo Spyratos Partner/Attorney, Momkus McCluskey, LLC
  Identify whether misrepresentations are material to the risk assumed by the insurer and understand when the insurer may have a duty to independently investigate
  Evaluate the effects of misrepresentation on the rights of third parties to the insurance policy
  Understand how to effectively deal with the insured's failure to cooperate and assist in the defense of third party claims
  Learn how to avoid inadvertently creating estoppel arguments
Auto Casualty Fraud  CPCU  FL  NC  NH  RPA  TX
G. Steven Sugg Vice President, BrightClaim, Inc.
Tim Cotton Corporate Claims Director, The Main Street America Group

  Learn the factual indicators of a fraudulent claim
  Understand how SIU partners with the adjuster to handle suspected fraudulent claims
  Recognize the most recent trends in collaborative fraud
Concurrent Causation in Personal Auto and Homeowners Policies  CPCU  FL  NC  NH  RPA  TX
Joy Ahern JD, Attorney-Partner, Harris McCausland, P.C.
  Understand the competing policy interpretation issues that may give rise to overlapping coverages
  Gain awareness of different factual situations that are likely to lead to overlapping coverage arguments
  Implement strategies for efficient resolution of coverage issues among insurers when overlapping coverage issues may be present
Emerging Issues in Construction Defect Cases  CPCU  FL  NC  NH  RPA  TX
Dina Wong JD, General Counsel, Case Forensics Corporation
  Describe legal arguments commonly used by both sides to faulty construction coverage disputes
  Analyze relevant CGL policy language in light of recent case law interpreting key policy provisions
  Compare and contrast outcomes of court decisions across jurisdictions to identify trends and weigh strengths and weaknesses of various coverage positions
  Discuss alternative sources of coverage
Food Contamination Claims: Coverage and Liability Issues  CPCU  FL  NC  NH  RPA  TX
Toni Anders, Shareholder, Bullivant Houser Bailey
  Evaluate the unique coverage issues that arise in food liability claims
  Recognize the common contractual agreements and indemnity obligations that arise in the "Food Chain"
  Identify the Federal, State, & Local laws that impact food safety and liability
  Understand the non-legal, non-insurance factors that can impact the outcome of food liability claims
Hidden Exposure for Attorneys Fees Under Supplementary Payments Provisions  CPCU  FL  NC  NH  RPA
Bob Closson JD, Attorney-Partner, Hirsch, Closson, McMillan and Schroeder
Cheri K. Trites Esq., Coverage Counsel, Employers Mutual Inc.
  Learn about the terms and conditions of supplementary payment provisions in a typical liability policy
  Understand the types of claims that traditionally have been made and paid under these provisions
  Identify new types of claims that policyholders are contending are payable under these provisions
  Discuss defenses to these new claims
Medicare Set-Asides  CPCU  FL  NC  NH  RPA  TX
Bennett Pugh JD, Attorney, Carr Allison
  Determine when a Medicare or Medicaid set-aside is necessary
  Understand the Medicare/Medicaid set-aside process
  Ensure that their Medicare/Medicaid set-aside is done correctly
  Gain knowledge to protect the insurer from Medicare/Medicaid set-aside issues that might complicate their settlements
Products Liability: From Beginning to End  CPCU  FL  NC  NH  RPA  TX
Andrew Ryan JD, Shareholder, Sandberg, Phoenix & von Gontard P.C.
  Identify what type of products liability action is available to the plaintiff
  Learn what procedural and substantive defenses are available
  Evaluate whether or not a case is a viable one
  Determine whether or not evidence should be preserved and how it should be preserved
When Is Independent Counsel Needed?  CPCU  FL  NC  NH  RPA  TX
Bryan Weiss JD, Partner-Attorney, Murchinson & Cumming
  Describe the test for appointment of independent counsel
  Recognize the role of a reservation of rights in the appointment of independent counsel
  Identify the types of conflicts which give rise to the duty to appoint independent counsel
  Identify the costs of the appointment of independent counsel
General Interest
Business Writing Skills: Correspondence, Complaints, and Compliments  CPCU  NC  RPA
George Reed JD, Partner, Niles, Barton & Wilmer, LLP
Gary Sullivan Claims Manager, Erie Insurance Group
  Qualities of effective file notes and correspondence
  Business correspondence that increases credibility with insureds and claimants
  Compose outstanding examples of form letters that really work
  Review common errors in grammar and spelling that harm your credibility and detract from your message
Chinese Drywall: First- and Third-Party Exposures  CPCU  FL  NC  NH  RPA  TX
Kyle Roehler JD, Shareholder, Foland Wickens Eisfelder Roper & Hofer
Neil Mody Attorney, Connell Foley LLP
Ken Gilvary Haag Engineering
  Review the latest developments with regard to Chinese drywall claims
  Evaluate relevant coverage issues and exposures
  Describe typical damages and expenses associated with these claims
  Analyze potential subrogation and recovery opportunities
Customer Service Challenges: Inspiring Confidence and Trust in Others  CPCU  NC  RPA
Gail Oliver Vice President, GAB Robins
Chip Bifano, President, Certified Restoration Drycleaning Network
  Build bridges with insureds, claimants, agents, and service providers
  Devise successful strategies for ongoing successful claims encounters with a variety of customers
  Engage difficult customers; turning lemons into lemonade
  Identify the qualities of a successful customer service culture in any claim organization
Strategies for Litigation Success  CPCU  FL  NC  NH  RPA  TX
Ian Bartolos JD, Shareholder, Harris McCausland, P.C.
Levi Morrow Claims Manager, Barton Mutual Group
  Describe the U.S. court structure and operation
  Build a quality claim file that will serve you well in litigation
  Work with counsel and experts to present your best case
  Evaluate strategies that plaintiffs will likely use and formulate your best response
Property Claims
Adjusting Service Business Interruption Losses  CPCU  FL  NC  NH  RPA  TX
Joe Epps CPA CFE CVA, Partner, Epps CPA Consulting PLLC
  Evaluate business interruption coverage for various service-business insureds
  Solicit appropriate financial documentation to fairly evaluate a loss
  Calculate a sample loss, using a worksheet
  "Sell" your adjustment to the insured or his/her representative
Appraisal Options/Strategies with Property Claims  CPCU  FL  NC  NH  RPA  TX
Willliam Krekstein JD, Partner, Nelson, Levine, de Luca & Horst
Marc Lovrak, Corporate Claims Examiner, State Auto Insurance Co.
  Describe the differences and similarities in appraisal, mediation, and arbitration
  Explore inherent positives and negatives when invoking the appraisal option
  Identify various styles, stages, and strategies associated with appraisal
  Review recent court decisions regarding appraisal
Building Code Issues and Adjustments  CPCU  FL  NC  NH  RPA  TX
Amanda Maino, Senior Engineer, Exponent
Lourdes Reyes AIC, Executive General Adjuster, Allianz Global Corporate & Specialty
  Anticipate the types of building codes that may apply to various common loss scenarios
  Calculate cost increases attributed to building code upgrades
  Evaluate adjuster strategies in actual claims involving building codes with commercial, habitational, and residential construction
Current Trends in Property Case Law  CPCU  FL  NC  NH  RPA  TX
David Fox Counsel, Property Loss Research Bureau
John C. Hurley Counsel, Property Loss Research Bureau
  Review some of the newest first-party (non-auto) case law from around the country
  Locate coverage materials on emerging issues (i.e., foreclosure claims, green building issues, etc.)
  Use on-line computers to research the latest updates and changes in PLRB's coverage database
Equipment Breakdown: Interplay with Property Coverage and Adjustments  CPCU  FL  NC  NH  RPA  TX
Donald Shellhart Director, Reinsurance Claim Operations, Hartford Steam Boiler
  Review coverages offered under Equipment Breakdown (formerly Boiler and Machinery) policies
  Describe the interplay between Equipment Breakdown and Property coverages and adjustments
  Evaluate coverage and adjustment issues associated with various types of claims involving equipment breakdown and property policies
  Calculate several joint loss claim scenarios
Estimating Challenges with Specialty or Unique Repairs/Restoration  CPCU  FL  NC  NH  RPA  TX
Timothy Woods President, Wakelee Associates, LLC
Richard Booker Executive General Adjuster, GAB Robins
  Identify those areas of building estimates that provide unique challenges to adjusters
  Review strategies for improving estimates in specialty areas, like electrical and mechanical equipment, and plumbing for both residential and commercial losses
  Describe ways to effectively estimate time and material exposures, including clean up and loss stabilization
  Review ways to estimate one-of-a-kind items that are not included in most estimating software databases
Good Faith Claims Handling for Property Adjusters  CPCU  FL  NC  NH  RPA  TX
Peter Schifrin President, Schifrin, Gagnon & Dickey, Inc
Kevin D. Hansen Practice Group Chair, McCormick Barstow, LLP
  Review current good faith claims handling requirements for a number of key states
  Encourage consistency, fair dealing, reasonableness, and timely resolution of claims on an ongoing basis
  Recover from mistakes or lapses in claims handling
  Deny claims the right way when coverage is not afforded for the loss
Green Building Adjustments and Challenges  CPCU  FL  NC  NH  RPA  TX
Jeff Peters Vice President, Rimkus
Andrew Norris Claims Technical Manager, Travelers Indemnity Co
  Describe emerging green building features
  Review various green building accreditation programs, including LEED and NAHB programs
  Identify green building trends finding their way to local building losses
  Describe coverage options and challenges with green building losses
  Identify how current building damage estimating software is addressing green building issues and challenges
Investigation Challenges with Commercial Roofs  CPCU  FL  NC  NH  RPA  TX
Ken Gilvary Senior Engineer, Haag Engineering
  Identify common commercial roof systems and features
  Separating wear and tear deterioration from covered losses
  Repair vs. replacement considerations
  Subrogation success with commercial roof claims
Mortgage Issues with Property Claims  CPCU  FL  NC  NH  RPA  TX
Rick Hammond Attorney, Johnson & Bell, Ltd.
  Identify the rights and responsibilities of mortgagees
  Evaluate claim adjustment challenges involved with foreclosure and vacancy
  Develop effective resolution strategies with various mortgage-related claims
  Review the current legal climate as to mortgage foreclosure and vacancy issues
Origin and Cause: Recent Trends in Successful Investigations  CPCU  FL  NC  NH  RPA  TX
Carter Roberts President/CEO, Unified Investigations & Sciences, Inc.
  Describe recent developments in Origin and Cause Investigations
  Review latest NFPA 921 changes
  Work effectively with various authorities, including police, fire, ATF, etc activities
  Identify key information sources to assist investigations
Salvage Challenges with Personal Lines and Commercial Loss Adjustments  CPCU  FL  NC  NH  RPA  TX
Ronald Callan President, Callan Salvage & Appraisal Co.
  Describe salvage considerations with personal lines property claims
  Review salvage practices and procedures with commercial retail business losses
  Identify ways to improve salvage outcomes with heavy equipment losses
  Compute an out-of-sight inventory loss adjustment
Subrogation: Initial Recognition and Strategies for Effective Recoveries  CPCU  FL  NC  NH  RPA  TX
Robert Stern Partner, Clausen Miller P.C.
Sandy Wyrick AIC CSRP SCLA Silver, Liberty Mutual Agency Markets
  Evaluate three case studies to identify subrogation potential and create a strategy for successful subrogation
  Identify adjusting roadblocks and pitfalls that obstruct successful subrogation recovery
  Review common product failures in both residential and commercial property claims that provide excellent subrogation opportunities
Water Damage Claims: Effective Response and Recovery  CPCU  FL  NC  NH  RPA  TX
Tim Dickson Principal, Dickson-Schaefer, Ltd.
Scott Richardson Managing Director, Crawford & Company
  Describe common Homeowners and commercial water loss scenarios
  Review various drying and stabilization strategies, including applied structural drying, in-place drying, heat drying, desiccant drying, etc.
  Review current equipment and technology employed in water damage claims
  Identify the ways adjusters can positively impact water damage claims
Top of Page | At-A-Glance | Sessions | Continuing Education | Exhibits/Sponsorships | Registration | Other Meetings
Hotel Information
Hyatt Regency Columbus at the Greater Columbus Convention Center
350 North High Street
Columbus, OH 43215
Reservations: 888-421-1442

PLRB Discounted Guest Room Rate:
$158 per night single/double occupancy

Identify yourself as being with the Property Loss Research Bureau; The cut-off date to make hotel reservations is Sunday, August 22, 2010.

The hotel guest rooms and the educational sessions are at Hyatt Regency Columbus; the insurance services expo is being held at the Greater Columbus Convention Center, which is connected to the Hyatt Regency Columbus.

Greater Columbus Convention Center
400 North High Street
Columbus, OH 43215
614-827-2500

Hyatt Regency Columbus is SOLD OUT!!!

The following hotels have availability; check online for rates:

Crowne Plaza Hotel Columbus (located across the street from the Convention Center)
Crowne Plaza Hotel Columbus
33 Nationwide Blvd
Columbus, OH 43215
1-800-970-4891
Crowne Plaza Hotel Columbus is SOLD OUT!!!

Courtyard by Marriott Columbus Downtown
35 West Spring Street
Columbus, OH 43215
614-228-3200

Residence Inn Marriott Downtown Columbus
36 E Gay Street
Columbus, Ohio 43215

RESERVE YOUR ROOM ONLINE

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Continuing Education
UPDATES

Florida of Department Financial Services has approved the Conference for up to 8 hours of credit. Partial credit is offered for attending fewer sessions. All 90-minute sessions are available for 1 hour of credit -- if you attend eight 90-minute sessions, you would earn 8 hours.

New Hampshire Insurance Dept. has approved selected session for the Conference.

North Carolina Dept. of Insurance has approved the Conference as 2 separate days; 6 hours credit per day. To earn credit hours on Tuesday, you must attend the General Session. You can attend any sessions you want, but you must attend a full day of sessions to get credit for the day.

Texas Dept. of Insurance has approved the Conference; sessions will count for 1.5 hours of continuing education credit for adjusters. **

The Ohio MCLE Board application has been submitted for the Regional Adjusters Conference for a total of 12.0 General MCLE credits.

The Illinois MCLE Board will approve the Regional Adjusters Conference for a total of 12.0 General MCLE credits.

The Society of RPA will approve the Conference for up to 13 hours of continuing education. The RPA Attendance Record should be sent directly to the Society of RPA. No fees are payable to PLRB.

CPCUs attending this program can be awarded 12 points under section PD9 for attendance at this program.
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Exhibit/Sponsorship

Opportunities

A limited number of sponsorship and exhibit spaces are available. Plan now to participate in this unique opportunity to promote your company or organization.

  Affiliate Member Rate      Non-Member Rate
Exhibit Booth $1095      $1295
Corner Booths $125 additional each      $125 additional each
Extra Booth Staff $175 $250

Floor Plan**
** Note: Sun Java must be loaded on your computer in order to view the floor plan. Visit www.java.com to download and install the Java plug-in for Free.

ALL EXHIBIT SPACES FOR THIS MEETING HAVE BEEN SOLD

ALL SPONSORSHIPS FOR THIS MEETING HAVE BEEN SOLD

Exhibit Booth Sales Schedule

April 14, 2010 -- Exhibit sales begins for the 2010 Regional Adjuster Conference Sponsors.
April 24, 2010 -- Exhibit sales begins for those exhibitors who exhibited at the 2009 Regional Adjusters Conferences.
May 4, 2010 -- Exhibit sales are open to all exhibitors.

Silver Sponsorships are available now. Contact Tom O'Dowd at 630-724-2224 or todowd@plrb.org for more information.

 

Downloadable Exhibitor Kit

Exhibit Staff Forms

Platinum Sponsor Staff Forms

Gold Sponsor Staff Forms

Silver Sponsor Staff Forms

Lead Retrieval, Computers and AV Services Forms

Exhibitors Directory

Questions? E-mail todowd@plrb.org or call 630-724-2224.

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Registration

Registration fee covers all educational sessions, handout materials, session breaks and reception. Full refunds less a $50 processing charge will be made for cancellations received 30 days prior to the conference. No refunds will be made after that date. Cancellation requests must be submitted in writing to conference@plrb.org. "Substitutions" may be accepted at the discretion of PLRB. "Substitution" means that a co-worker/co-employee of a registrant attends this entire event in place of the registrant. Requests for substitution must be submitted to the PLRB in writing by the registrant.

PLRB/LIRB Member FREE
PLRB Affiliate Member $495
Non-member $645

Downloadable Registration Form

PLRB or LIRB Member Insurer staff may register HERE at no cost. You must have a valid PLRB or LIRB Internet login to use this link.
Not sure if your company is a PLRB or LIRB member? Click HERE to find out.
Affiliate Members may register HERE to get the Affiliate Member registration fee. You must have a valid PLRB Affiliate login to use this link.
Non-member insurer staff and their service providers may register HERE.

Click HERE if you do not remember your Member or Affiliate Member username and password.

PLRB/LIRB meetings and conferences are open only to those employed by the insurance industry and those who, as their primary business, provide goods and services directly to insurers. Others, such as public adjusters, brokers, and agents, are not invited and may not register nor attend. Any such uninvited person found attending the Conference will be asked to leave and will not receive a refund. Determinations regarding eligibility to attend will be made solely by the PLRB. Under rare circumstances, an exception to this policy may be granted if PLRB determines that an exception is in the best interest of its members. Requests for the granting of an exception to the policy must be submitted to PLRB in writing. Granting of an exception is valid only if in writing. If you have any questions about this attendance policy or determinations made pursuant to this policy, please contact PLRB management in writing as soon as possible.
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Policies

Entertainment Policy

The purpose of the Regional Adjuster Conference is education. The strength, reputation, and national support of the Regional Adjuster Conference are the result of its commitment to hardworking, intense professional development.

The official Regional Adjuster Conference program also provides helpful forums for networking among insurers' claims professionals and claims service providers. Any additional activity sponsored by a claims service provider in conjunction with the Regional Adjuster Conference that undermines or conflicts with the primary educational purpose and reputation of the Regional Adjuster Conference is prohibited.

As example, entertainment during conference and expo hours is a conflict and prohibited. Also, after hours entertaining of fifteen or more conference attendees by any one person, organization, or group that extends past 11:00 p.m. on an evening before morning sessions undermines the educational experience and is prohibited. "Adult themed" entertainment undermines the reputation of the event and is prohibited.

Failure to comply with the policy can result in sanctions, including but not limited to:
- Loss of exhibiting privileges at PLRB/LIRB events
- Loss of speaking privileges at PLRB/LIRB events
- Loss of attendance privileges at PLRB/LIRB events

Antitrust Policy

The Property Loss Research Bureau and the Liability Insurance Research Bureau intend to prevent any violation of antitrust laws at all their meetings and conferences.

Presenters and attendees at the Claims Conference must remember that their respective firms are competitors in the marketplace and that the McCarran-Ferguson Act and the laws of some states provide the insurance industry with only very limited immunity from federal and state antitrust scrutiny. Therefore, presenters and attendees must exercise care during all presentations and discussions, since even innocuous discussions of certain topics might later be misinterpreted as evidence of collusion.

At the Claims Conference, and all educational, social, and business development events connected with this meeting, there should be no discussion or agreement, formal or informal, expressed or implied, as to any matters which might give rise to an allegation of violation of antitrust laws. Subjects to avoid include:

· rates;
· underwriting policies;
· marketing strategies; marketing responses to legislative, regulatory, or other developments;
· prices or costs of any products or services offererd for sale by insurers or purchased by insurers;
· individual insurance company positions on coverage issues and other matters of insurance policy interpretation; agreements or understandings relating to claims practice, policies, or positions;
· standards by which the performance of any insurer could or should be judged; codes of ethics;
· advantages or disadvantages of doing business in particular states;
· refusal to deal with, or boycott of, potential insured or suppliers of products or services; use of particular suppliers of products or services; and
· costs or profits of any aspect of any of the above.

Photo/Video Disclaimer

During PLRB programs and events, photos and video are taken for the benefit of the PLRB. By attending you consent to the taking of these images and the use of your likeness within the images for PLRB commercial use.